DENTALPRICES PATIENT USER AGREEMENT

Last Updated: June 25th, 2026

INTRODUCTION

This Patient User Agreement ("Agreement") governs your access to and use of the dentalPrices platform ("Platform").

This Agreement is entered into between:

dentalPrices (as defined in Section 1 below)

— and —

You, the individual accessing or using the Platform ("User" or "Patient").

By accessing the Platform, submitting an appointment request, or making a payment, you agree to be bound by this Agreement. If you do not agree, you must not use the Platform.

SECTION 1 – ABOUT DENTALPRICES

1.1   Who We Are

dentalPrices operates the Platform through one or more of its affiliated entities, depending on your location and the services provided:

a)      dentalPrices KFT (Budapest, Hungary) — for Users located in the European Union;

b)     distedavim Teknoloji Hizmetleri A.Ş. (Istanbul, Turkey) — for Users located in Turkey;

c)      dtGlobal Holdings Inc. (Delaware, United States) — for Users located elsewhere.

The applicable entity may be indicated on the Platform or in the relevant terms for your region. All entities may cooperate in operating the Platform's infrastructure.

1.2   What the Platform Is

dentalPrices is a technology platform that enables you to search and compare dental clinics, submit appointment requests, access preliminary AI-generated informational content, and, where available, use payment and financing options for dental treatment. The Platform is not a healthcare provider, dental clinic, insurer, bank, or licensed payment institution.

SECTION 2 – ELIGIBILITY

By using the Platform, you confirm that:

a)      you are legally capable of entering into binding agreements;

b)     you are at least the minimum legal age required in your jurisdiction (and in any event at least 13 years old for users in the United States, in accordance with Children's Online Privacy Protection Act [COPPA]);

c)      all information you provide is accurate and current;

d)     your use of the Platform complies with applicable law.

If you use the Platform on behalf of another person, you represent that you are duly authorised to do so and to bind that person to this Agreement.

SECTION 3 – NATURE OF SERVICES

3.1   What dentalPrices Provides

The Platform enables you to:

a)      search and compare independent dental clinics;

b)     submit appointment requests to clinics of your choice;

c)      access estimated pricing information;

d)     use AI-powered preliminary analysis tools (where available);

e)     access payment and financing options (where available).

3.2   What dentalPrices Does Not Do

dentalPrices does not provide dental or medical services, does not employ or control clinics, does not act as a healthcare provider, and is not a party to any treatment agreement between you and any clinic. All clinics listed on the Platform are independent service providers solely responsible for their own clinical practice.

SECTION 4 – APPOINTMENT REQUESTS

4.1   How Booking Works

You may submit appointment requests to clinics through the Platform. dentalPrices transmits your request to the selected clinic but does not guarantee acceptance, availability of your preferred time, or any clinic response time. Appointment confirmation is solely at the discretion of the clinic.

4.2   Clinic Independence

Clinics independently determine their scheduling, pricing, treatment recommendations, eligibility criteria, and cancellation policies. dentalPrices has no authority over these decisions. Any dispute regarding a booking, cancellation, or rescheduling must be resolved directly between you and the clinic.

SECTION 5 – PRICING INFORMATION

Prices displayed on the Platform are estimates or indicative ranges based on publicly available data and/or clinic-provided information. They do not constitute binding offers. The final price for any treatment is determined exclusively by the clinic following examination and is subject to change without notice.

SECTION 6 – PAYMENT SERVICES (dtPAY)

6.1   Overview

Where available, the Platform offers dtPAY — a suite of payment facilitation services enabling you to pay for dental treatment through the Platform. Supported options may include card payments, instalment plans, and Buy Now Pay Later ("BNPL") solutions.

6.2   Third-Party Processing

All payment processing is carried out by licensed third-party payment service providers ("PSPs"). dentalPrices is not a bank or licensed financial institution and does not independently process your payment or hold your funds, except as may be incidental to PSP arrangements.

6.3   Charge for Platform Use

dentalPrices may charge you a fee for using the Platform, submitting appointment requests, or accessing payment facilitation.

6.4   Payment Disputes

Payment disputes must be addressed with the relevant PSP and/or the clinic. dentalPrices is not responsible for payment processing errors, failed transactions, or settlement delays.

SECTION 7 – BUY NOW PAY LATER (BNPL) SERVICES

7.1   Nature of BNPL

BNPL services — which may also be referred to as "Smile Now, Pay Later" — are provided by independent, regulated third-party financial institutions ("BNPL Providers"). They allow you to pay for treatment in instalments, subject to approval.

7.2   dentalPrices' Role

dentalPrices acts solely as a technical intermediary enabling access to BNPL Providers. dentalPrices does not provide credit, does not act as a lender, and does not perform credit assessments. Any financing agreement is entered into directly between you and the relevant BNPL Provider.

7.3   Approval and Terms

BNPL approval, credit limits, interest rates, repayment terms, and eligibility are determined solely by the BNPL Provider, subject to their credit assessment, identity verification, and regulatory compliance checks. dentalPrices has no influence over these decisions.

7.4   Your Obligations

If you use BNPL, you are responsible for complying with the BNPL Provider's terms, making payments on time, and providing accurate personal and financial information. Failure to meet your obligations may result in additional fees, adverse credit reporting, or legal action by the BNPL Provider.

7.5   Regulatory Notice

BNPL services may be regulated under applicable consumer credit or financial services law. You are responsible for reviewing and understanding the BNPL Provider's terms before entering into any financing agreement.

SECTION 8 – AI-GENERATED CONTENT

The Platform may provide AI-powered tools that generate preliminary informational outputs based on information you provide, such as photographs or symptom descriptions. These outputs are informational only, are not medical diagnoses, and must not be relied upon for any clinical decision. A licensed dental professional must be consulted before undertaking any treatment.

SECTION 9 – USER CONTENT AND LICENCE

When you upload content to the Platform (including reviews, images, dental photographs, or documents), you represent that you own or control all necessary rights to that content and that it does not violate any applicable law or third-party rights.

By uploading content, you grant dentalPrices a worldwide, non-exclusive, royalty-free licence to host, use, reproduce, display, and process that content solely for the purpose of operating and improving the Platform.

SECTION 10 – PROHIBITED ACTIVITIES

You may not use the Platform to:

a)      submit false, fraudulent, or misleading information or appointment requests;

b)     violate any applicable law or regulation;

c)      interfere with or attempt to disrupt the Platform's operation;

d)     scrape, reverse engineer, or copy any part of the Platform without authorisation;

e)     impersonate any person or entity;

f)       engage in any activity that could harm other users, clinics, or dentalPrices.

SECTION 11 – MEDICAL DISCLAIMER

All clinics listed on the Platform are independent professionals solely responsible for the quality of care, treatment recommendations, and regulatory compliance. dentalPrices does not guarantee clinical outcomes, endorse specific clinics, or verify the accuracy of clinic-provided medical information. Only a licensed dental professional can provide medical advice, diagnosis, or treatment.

SECTION 12 – REFUNDS, CANCELLATIONS, AND DISPUTES

All disputes regarding treatment, refunds, cancellations, or pricing must be resolved directly between you and the relevant clinic, except where mandatory applicable law provides otherwise. dentalPrices is not responsible for clinic refund policies or treatment-related disputes.

SECTION 13 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable mandatory law, dentalPrices shall not be liable for:

a)      any medical outcomes or treatment-related harm;

b)     any actions or omissions of clinics or PSPs;

c)      any indirect, incidental, consequential, or punitive damages.

Nothing in this Agreement limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

SECTION 14 – DATA PROTECTION

dentalPrices processes your personal data in accordance with applicable law, including the EU General Data Protection Regulation (GDPR) where applicable. dentalPrices acts as an independent data controller for data processed in connection with Platform operations. Clinics act as independent data controllers for data processed in connection with the provision of medical services. Please refer to the dentalPrices Privacy Policy for full details.

SECTION 15 – CHANGES TO THIS AGREEMENT

dentalPrices may update this Agreement at any time by publishing a revised version on the Platform. The updated version will indicate the effective date. Continued use of the Platform after the effective date constitutes acceptance of the revised Agreement, to the extent permitted by applicable law.

SECTION 16 – TERMINATION

dentalPrices may suspend or terminate your access to the Platform at any time if you breach this Agreement or if fraud or misuse is suspected. You may stop using the Platform at any time.

SECTION 17 – GOVERNING LAW

This Agreement shall be governed by the laws applicable to the relevant contracting dentalPrices entity, as set out in Section 1. This does not limit any mandatory consumer protection rights to which you are entitled under the law of your country of residence.

For Users in the European Union: disputes may be brought before the competent courts of Hungary. For Users in Turkey: disputes may be brought before the competent courts of Istanbul, Turkey.

For Users in the United States: disputes may be brought before the competent courts of State of Delaware

SECTION 18 – CONTACT

For questions regarding this Agreement: Email: [email protected]

Website: www.dentalprices.com